24-hour minimum advance notice is preferred, but we will do our best to accommodate all requests.
Confirmations will be emailed and should be reviewed carefully.
*Quoted prices are only estimates of expected fares.
Sedan and SUV cancellations made 2 hours prior to scheduled pickup time are without penalty. All cancellations made within 2 hours of the scheduled pickup time are subject to the full rate and standard 20% gratuity charge.
Coach, Mini Coach and Sprinter Van cancellations must be submitted 24 hours in advance of service.
All additional stops, pickups & drop-offs added to a scheduled transfer will be billed in 15 minute increments.
Any scheduled transportation starting during the hours of 11:00 PM to 5:00 AM will have a $20.00 surcharge.
We encourage a minimum of 20% gratuity to our chauffeurs. All billed transportation will include a 20% gratuity.
The following holidays Christmas Eve after 3 pm thru Christmas Day, Easter Sunday, Independence Day, Labor Day, Memorial Day, Thanksgiving Day, New Years Eve after 5 pm thru New Year’s Day are subject to the following surcharge.
Transfers are subject to a $30.00 surcharge
Hourly service is subject to a 20% surcharge
Parking & Tolls:
All parking fees and tolls incurred will be applied to the final bill.
At GLET, we are extremely selective when it comes to hiring our chauffeurs. We only hire the most professional and trustworthy individuals.
- Extensive backgroud checks
- Consistent drug & alcohol testing
- Well trained, extremely courteous & proper attire
Chauffeur Service Standards:
- Arrival protocol is 15 minutes prior to scheduled pickup time.
- Complimentary chilled bottled water is available for all guests.
- Assist with baggage from doorstep to doorstep
- Pre-plan the best route to efficiently arrive at the destination.
- Ensure the vehicle is clean.